Talesfromthefrontdesk.

Tales from the hotel front desk... A few years ago, in my last job, I worked as the night auditor in a fairly upscale hotel in the college town of Lawrence, KS, in which I covered …Answer a phone, talk to the person in front of them, make a room key, kick a bum out of the lobby, email a credit card authorization form, balance the house, do a bucket check, and remain smiling. Not to mention the front desk agents dressed up like hockey moms with a anger management issue. Expert mode: hockey moms that have shown up to check ...Stories from a Long term Hotel Guest. Few years ago, I lived in a hotel for work purposes, for three and a half months. I was polite to all the workers, and left a raving review that called out people for their amazing service. A lot of these stories on this sub resonate with me, because I saw a lot of the fuckery you guys unfortunately deal ...This story starts off like most others, with me checking in an older "gentleman" with a Santa Claus-like beard, hence his name. We'd had some storms go through, so we had picked up a few extra rooms from stranded travelers from the nearby airport. Santa Prick was one such traveler.

At 3 am he comes back out in just his boxers. He is a man in his 70's, short, bald, out of shape, and to be frank, he probably wouldn't have been physically attractive even if none …Check in, largely goes just fine, but mom is paying for the room, and gets testy with me when I ask for her ID, since daughter's name was on the reservation. "Well, I already gave my ID when I checked in" "yes, but I was not the one to check you in. This is just to be sure". She give me her ID, all goes well, and I go through the usual song and ...

Front desk gossip. What’s a piece of gossip that happened at work that you’ve been dying to share? I work nights so nothing much happens but also so much happens as well if you know what I mean.

He is spooked by me, but approaches the desk. He explains he just got released from jail and needed a place to stay until our bus depot opened at around 6 AM. He is from Michigan and has nowhere to go. The poor dude looks no older than twenty or twenty-one years old, and his story tugs on my heart.Night Audit Story…. Ok, so this is my first post! And since I've become a night audit about 10 weeks ago, this is my first real weird evening. So, it starts with a remote control not working. Nothing too crazy, I go upstairs reprogram it all good. Then, at about 1:34 in the morning, right as I begin my night audit, I noticed that I have a ...He is spooked by me, but approaches the desk. He explains he just got released from jail and needed a place to stay until our bus depot opened at around 6 AM. He is from Michigan and has nowhere to go. The poor dude looks no older than twenty or twenty-one years old, and his story tugs on my heart.I am a front desk agent. I am quite capable of checking three people in, two people out, taking five reservations, answering fifteen incoming calls, delivering six bath towels to room 625, plunging the toilet in room 101, and restocking the supply of pool towels, all at the same time. Yes, I will be glad to call the van driver and tell him to ...A few years ago around midnight I had a guest come up to the front desk. A woman and a young girl around 4. The woman told me there was a couple of people sleeping in the back staircase.

National Park FD worker tales. I’ve been working with the concessionaires inside of The National Parks at the front desk since 2017 and you can just imagine some of the people I encounter working front desk… 😤 here are some of my favorites. Yellowstone National Park: -once had a guest go on a hike and his room was cleaned while he was gone.

A lot of hotels use a "hotel king" for their beds. Standard King is 76" wide by 80" long. The California King Bed is more narrow, but longer (72" wide by 84" long). A "Hotel King" uses the smallest dimensions of both of those - it's the length of a standard king but the width of a California king. I would imagine most people are not familiar ...

Worked front desk for years. A frequent executive stayed once a month. He was good looking, quiet. Has a wife and they adopted two kids. Months into him staying, a very obvious lady of the night walked in asking how to get to his room. Cheating, hooking, etc. are as common at a hotel like rain in Seattle.Skinhead was passed out after a night of either crack, or meth. I called the cops. They sent one guy, who was a smug asshole when he came, rolling his eyes at my apprehension about touching, or startling this guy who looks like a neo-Nazi. Cop found drugs, and decided not to be chill, which is his prerogative. This ends up in a wrestling match ...Seeing your name on trip advisor is more rewarding than you'd think it would be. Most large chains offer a sweet employee travel program (for Hilton it's like $40-$50 a night for employees). The cheap room rates actually allow you to travel because you have more spending money. Free food, often.I thought about it. What was at the forefront of my mind was pretty much what all the other guests would have to go through. Imagine checking into a nice hotel.. immaculately clean, professional, safe… and then you go up to your floor and there's a giant trail of puke that goes right past your room. Oof.r/TalesFromTheFrontDesk. r/TalesFromTheFrontDesk. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Retail employee?Entitled bridezilla gets kicked out the day before her wedding. A few notes before I begin the story. This occured almost a year ago near the beginning of the pandemic at a large resort hotel/casino with many amenities and services, including multiple wedding chapels. My mom has worked there since it opened, and this story happened to her.

227 votes, 46 comments. If there’s anything we can count on in the hotel industry, it’s crackpots who read the cancellation policy and then act like…Roughly, 30 minutes later one of the cops returns. Detective has called a second time. Cop goes up and comes down, once again, finding nothing wrong. Things seem to quiet down for a while, but two hours later (roughly 3:45am) a third cop arrives. Detective has called once more, and the cop has heard from his fellow officers of our Detective guest.Finally got a call from the legend Mr. Patel. I started working front desk a few weeks ago and just finished training so it was my first day working alone at the desk. This afternoon I got a call from a guy claiming to be our owner which I knew right away it wasn’t. He was very aggressive, asking for my name and could I write down a tracking ...it goes beyond that. if they received a PPP loan they’re required to post openings and interview to fulfill a provision in the contract, but there’s an asterisk in the loan paperwork that they don’t have to hire anyone not fully qualified. so to get as much of that money as possible they’re “hiring” but not actually hiring. source: i processed thousands of PPP loans for a major ... A lot of hotels use a "hotel king" for their beds. Standard King is 76" wide by 80" long. The California King Bed is more narrow, but longer (72" wide by 84" long). A "Hotel King" uses the smallest dimensions of both of those - it's the length of a standard king but the width of a California king. I would imagine most people are not familiar ...For the Loki fans, he got salmon sushi tonight, and has been purring like a tiny black furry train. A few weeks ago I had mentioned that my property had a wild watermelon vine growing in one of the flower beds. Well, what I didn't know was that there were two melons on the vine and we did in fact have one of them stolen at the time that I did ...Here’s the thing: your life is more important than your job. If you’re experiencing a medical emergency, get help. Full stop. If you are lucid and/or not choking, very clearly state “I am leaving now” by talking directly to them or leaving a note.

The trash cans are near vending machines because you're expected to consume right by the vending machine and toss your trash there. But there's no trash can readily available out on the streets/park, etc. Street food vendors sell their ware with expectations that customers would eat right there and hand trash right back to them.

12-Jul-2022 ... Stories from the 50th Annual HITEC in Orlando, FL.Status: 4.39 – collecting the bait. Jun 10, 2023. Ascent is a novel that unapologetically revels in itself and enjoys being in its own world without pretense. Completely devoid of cynicism, its infectious joy is one that a reader can really get …National Park FD worker tales. I’ve been working with the concessionaires inside of The National Parks at the front desk since 2017 and you can just imagine some of the people I encounter working front desk… 😤 here are some of my favorites. Yellowstone National Park: -once had a guest go on a hike and his room was cleaned while he was gone. No, you are not the only Mike staying in this 350 room hotel. In the couple of months that I have worked front desk I have gotten really annoyed by guests who expect us to just know everything and think that we have nothing else to do besides cater to them and only them. One thing that keeps happening: people ordering food, without telling the ...1.My General Manager didn't talk to me at all once I announced that I am leaving the hotel to head my career into Sales. He gets really personal and salty once people starts leaving his property and blacklist anyone who does. I knew it was going to happen to me too since I knew that he did it to everyone who left.Wow that cakes my night. We had someone in room 116 literally bash a 3 foot hole in the bathroom door last night. We are not a 4 star hotel. Working front desk is driving me insane. Hi! I'm on mobile and formatting is probably not the best. I got out of my 3-11 shift today and I'm not quite sure if can stand hospitality anymore. I'm a 17 year old female who works 3-11 shifts or 4-9 double on. Tonight, my colleague had to leave at 9 to get up for her 7am shift the next day so I was ...

I check her confirmation. There is the price for the room CHF 290.00 (the same price I have in my system as well) but then also a "Service Fee" of some sorts CHF 110.00. So in total she was charged around CHF 400.00, but all I see in my system are CHF 290.00. So I log into the Spooking.com Extranet and the price for the room is CHF 290.00.

Stories from a Long term Hotel Guest. Few years ago, I lived in a hotel for work purposes, for three and a half months. I was polite to all the workers, and left a raving review that called out people for their amazing service. A lot of these stories on this sub resonate with me, because I saw a lot of the fuckery you guys unfortunately deal ...

Check in, largely goes just fine, but mom is paying for the room, and gets testy with me when I ask for her ID, since daughter's name was on the reservation. "Well, I already gave my ID when I checked in" "yes, but I was not the one to check you in. This is just to be sure". She give me her ID, all goes well, and I go through the usual song and ...Give me my refund!!! Hey second time poster in the group. ( just a rant) I (19f) work for a very small hotel. With new management. Well I just got a call from a really angry man who said we owe him $160 as a refund and sat there for 5 minutes screaming about how im going to get him a refund. Witch I explained only managers can do.She came, clearly sort of crazy, but had enough money to pay for a whole week, had her ID, and it wasn't a blacklisted address. She's short, old, buzzed hair, crazy eyes, came in barefoot. But despite the clearly crazy, manager had no procedural reason to refuse her, so he checked her in and said we'd keep an eye on it.lol. I'm just picturing the GM of some hole in the wall on the side of a highway with a tall sign advertising rooms for $39.99 reading this and bubbling over with a smug sense of pride. Practically running over to their only front desk computer to open that saucy file. 8 days ago.2 short tales for this evening. Well my friends, I'm working on my 6th day: 3 afternoons, 3 Overnights. Why I did this to myself I'll never know, next week I'll do it again. Oh yes, I remember, the things I do to get a weekend off. Tonight we shall have 2 short tales for you, they may entertain, they may confuse, maybe I'm just super tired.Share your front desk stories! This group is for sharing, venting, laughing, networking and navigating the world of hospitality.A few years ago around midnight I had a guest come up to the front desk. A woman and a young girl around 4. The woman told me there was a couple of people sleeping in the back staircase. No. Unfortunately they don't. They feel entitled. Nothing is their fault. And then there are the people who make a profession out of "comp-plaining"... eating an entire meal, and then claiming there was something wrong with it and demanding they get it comped; staying several nights in a perfectly fine room and then inventing reasons why they should get a refund...🤦‍♀️This is largely the fault of the hotel industry. There is no obvious way to check in at 8 am. If I make reservations for the night before, knowing I will be using the room, my reservation will be cancelled as a no show. If I make a reservation for the same day, we get bitched at for wanting the room early. 2.Typically I tell them they're DNR'd and when they ask why the system pops up with their previous stay and a note saying why. Most of the time I'll tell them exactly why. They fucked up, caused me problems, and if it was bad enough to get you DNR'd, I'm not going to be nice to you. Edit: There has been ONCE where we had a guy that would keep ...This is a tough situation for everyone involved. If staff wants to provide free rooms for guests (homeless or not) they clearly can provide their own card to cover the costs. What they don't get to do is push the costs on the business without the consent of the business. It's a lot easier to say no when you're giving away your own money instead ...

The only reason you fake reservations to "hit threshold" to make bonuses for SOMEONE. That's fraud. That's falsifying business records. That's a firing offense pretty much anywhere. I have a friend who was told by her manager to write false reviews for their hotel to get their rating up.First Floor... Balcony? #skit #hotel #talesfromthefrontdesk. Most relevant. Elliana Fenley. We have different words for a reason. In the US, “balcony” and “patio” are not …From the other side of the desk. So, about 2 weeks ago, I was traveling a couple hours away from home to attend a conference in a field I do consulting in. This conference was at a Schmilton (hope I obscured that properly) in a very specific part of the city where I was. I was so excited to attend this conference, and this would have been the ... u/TalesFromTheFrontDesk-ModTeam. Premium Explore Gaming. Valheim Genshin Impact Minecraft Pokimane Halo Infinite Call of Duty: Warzone Path of Exile Hollow Knight: Silksong Escape from Tarkov Watch Dogs: Legion. Sports. NFL NBA Megan Anderson Atlanta Hawks Los Angeles Lakers Boston Celtics Arsenal F.C. Philadelphia 76ers Premier …Instagram:https://instagram. severance tv wikithe book of aquarius wikipediaenroll ambetterhealthmangabuddys I would not want to be these managers, Definitely not the 2nd one 😱Make sure to like/subscribe/join the discord if you fancy! Subscribe: https://bit.ly/2Unr...I alternate between 3 different pairs. I have two pairs of shoes from the Cam Newton collection (retail $140, but you can almost always find sales on them at Belk and such, I got mine on black friday for $13 a pop) and they are actually really well made shoes, with a insole that feels like its memory phone which is great. xanax and alcohol quorarule 34 pinkfong How Dare You Not Remember ME! I normally work the PM shift at a 150 room hotel in just outside our downtown area. We average 20-40 check ins a night. One evening a lady, let's call her Joy, arrives to check in. She gives me her name and it's not on the reservation list. I check digital check ins -- not there.People are generally understanding, if they ask for something simply say they are available at the front desk. If they push, you’re the only one at the desk and aren’t allowed to leave. I would rather have 100 negative reviews than a have a minor sexually harassed or assaulted under my watch. 99. 16 divided by 12 Researchers think high blood pressure is the most common cause of a rupture. Higher blood pressure makes blood push harder against blood vessel walls. Situations that can increase blood pressure and lead to a brain aneurysm rupture include: Ongoing stress or a sudden burst of anger or other strong emotion.Im NEW!!! First post about my new property. I now work for a botique luxury beachfront hotel and I could not be happier with my new position. Managers who are present and willing to help, each department is staffed and have their respective duties, and people enjoy working for the company. Anyways, we are in our slow period and are about to hit ...